Fujitsu N7100E Primeros pasos - Página 19

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"Ping request could not find host

xxxxxxxxx. Please check the name and

try again."

■ Details

The name-resolution or address-resolution for the

device specified as the ping target may have failed.

■ Action

 Check that the ping target host name or FQDN is

correct.

 Check that the DNS server or WINS server settings

are correct.

 If the ping target host name or FQDN is correct, refer

to "Failure to Connect to a Server Using Its Host

Name or FQDN" (page 20) for further solutions.

■ Failure to Connect to a Server

Using Its IP Address

If a server cannot be connected to by using its IP

address, or if a scanner does not respond to a ping test

by specifying its IP address, try the following:

Connection error between the server

and scanner. Or there is a problem with

the LAN cable.

■ Action

Check that the LAN cable is connected to both the

scanner and server correctly.

If the server is connected using a LAN cable (straight

type), in case Auto MDI/MDI-X (automatic selection) is

not supported, a LAN cable (crossover type), switch, or

router is required between the scanner and server.

If this is not the case, the LAN cable may be faulty. Use

a LAN cable that functions normally and try again.

The settings that you have specified on

the [IP Address] window are invalid.

■ Action

On the [IP Address] window, check that the settings that

you have specified, such as the IP address and the

subnet mask, are correct.

The [IP Address] window can be displayed as follows:

1. Select [IP Address] under [Network Settings].

When using DHCP, the DHCP server

does not operate normally. Or there is a

problem with the DHCP server settings.

■ Action

If using DHCP, on the [Network Status] window, check

that IP address, subnet mask, and default gateway

settings are all correct.

If these settings are not correct, the DHCP server may

not operate normally, or the DHCP server may not

assign valid IP addresses because of restricted number

of leases or MAC address validation.

Check the DHCP server connection status and the

details of the server settings.

The [Network Status] window can be displayed as

follows:

1. Select [Network Status] under [Check Network Status].

Another host or communication device

is connected using the same IP address

as the scanner.

■ Action

If the same IP address has already been used by

another host or communication device, then even if the

other device has been given a different IP address, the

server may not recognize the scanner's "duplicate" IP

address until it is rebooted. Restart the server.

If a duplicate IP address connection from another host or

communication device exists on a LAN, communication

is unavailable.

If a duplicate IP address connection from another host or

communication device exists, pull out its LAN cable and

restart the server.

Access is denied due to the

establishment of a firewall between the

server and the scanner.

■ Action

If a firewall is established between the server and the

scanner, check that it is not set to deny access to the

network.

The network [Link Speed/Duplex Mode]

for the scanner and server are different,

or "Auto-Negotiation" is not supported

by the server.

■ Action

The network [Link Speed/Duplex Mode] for the scanner

is set to the default setting [Auto-Negotiation].

If the problem persists with [Auto-Negotiation], set both

the scanner and server's network link speed/duplex

mode to a fixed mode and check again.

On the [Network Advanced Settings] window, change

[Link speed/Duplex Mode] from [Auto-Negotiation] to a

fixed mode. This can be changed as follows:

1. Select [Network Advanced Settings] under [Network

Settings].

The [Network Advanced Settings] window appears.

2. Select a fixed link speed/duplex mode for [Link Speed/

Duplex Mode].

3. Press the [OK] button.