Cradlepoint 3G Manual de inicio rápido - Página 2

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Troubleshooting

• If you are unable to see the router's wireless (WiFi) network name in your list of WiFi networks, your wireless network
connection program may first require you to manually add a network profile. When adding the network profile, use
the SSID (network name) listed on the label atop the router. Select no encryption/authentication. You will enter the
password later on the CradlePoint splash page displayed in your web browser.
If you are prompted to enter an 8-digit PIN, hit cancel. Repeat this step 3 times. If the problem persists, use a paperclip
to press and hold the reset button on the back of the router for 30 seconds. If the problem persists, try typing in the 8-
digit WPS PIN printed on the bottom of the router.
• If you lose connectivity, first check to make sure everything is plugged in correctly. Next, unplug the router's power
adapter, wait 20 seconds, then plug it back in. Wait 2 minutes for the router to initialize and connect to the Internet.
• Some cell phone and mobile broadband "dead zones" exist indoors. To help improve Verizon signal strength and
speed, you may have to reposition the router and signal-booster antenna away from an obstruction (like a wall or
pillar). To check your speed, visit www.speedtest.net.
Returning Your Internet Kit
To avoid late charges, we ask that you please return your Internet Kit to a FedEx location no later than 1 business day
after your rental.
A. Make sure all components are in the carrying case:
1. CradlePoint Mobile Broadband Router
2. Power Adapter
3. Verizon Wireless USB Modem
4. Signal-Booster Antenna
5. Antenna Adapter Cable
6. Magnet Plate for Antenna
7. Network Cable
8. Quick Start Guide
B. Put the carrying case in a sealed cardboard shipping box to prevent damage during shipping.
C. Place the prepaid FedEx Return Shipping Label on the shipping box.*
D. Call FedEx at (800) 463-3339 to arrange for a pickup or drop off at a FedEx location.**
* If you do not have a FedEx Return Shipping Label, please contact us to make other arrangements.
** Please note that you will be responsible for the package until it is scanned by FedEx.
Thank you for your business!
Shipping Address:
Trade Show Internet
2044 Union Street
San Francisco, CA 94123
Website: www.tradeshowinternet.com
Tech Support: (866) 385-1504 x2