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Troubleshooting: Dell PowerVault 110T DLT VS160 Tape Drive User's Guide
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Troubleshooting: Dell™ PowerVault™ 110T DLT VS160 Tape Drive
User's Guide
Obtaining Drivers and Firmware Upgrades
Troubleshooting the Drive
If the Drive Becomes Unresponsive
Running the Dell PowerVault Tools Diagnostic Package
Reinstalling the Tape Backup Software
Reinstalling Drivers for Windows 2000/Server 2003
Drive Makes Noises During System Startup
Drive Failures During Backup or Restore Operations
Tape-Backup Software Errors
Obtaining Drivers and Firmware Upgrades
If the tape backup software does not detect the tape drive or to obtain the latest operating system drivers and/or firmware
upgrades, see the Dell Support website at support.dell.com.
Troubleshooting the Drive
Power-On Self-Test (POST) and Drive Connectivity Failures
Every time you turn on or reset the drive, it conducts a Power-On Self-Test (POST). This test ensures that the drive is working
properly and is ready to use. While POST is in progress, watch the front panel LEDs to see the progress and results of the test.
See
Operating the Tape Drive
A successful POST will always finish with a solid Ready LED. POST takes approximately eight seconds with no tape loaded and
up to several minutes with a tape loaded, depending on the position of the media in the tape path. When a tape is loaded, other
expected LED indications may exist. See
indications during POST may indicate a failure. Use the information in
contact Technical Support.
Table 1. Troubleshooting errors indicated by front panel LEDs
Symptom
Problem
None of the
The drive is not receiving
drive's LEDs
power.
illuminate.
Media LED:
Unsupported format,
Slow blink
unsupported cartridge type, or
damaged cartridge.
Media LED:
A DLT1 (DLT VS80) format
file:///C|/Users/rishi_sood/Desktop/Temp/MissingDocsPosted/110t_dlt/UG/trouble.htm[3/8/2013 11:46:14 AM]
in
Using the Tape Drive
for details on normal LED activity during during POST.
Operating the Tape Drive
Solution
Check the drive's power cable. If an external drive, check the power cable
connections. Plug the power cable into a different power outlet.
Loading an unsupported cartridge, such as a DLTtape™III, an SDLT
cartridge, or an incompatible cleaning cartridge, damaged media, a
DLTtape™ IV cartridge that is either blank or was written using an
unsupported format such as DLT4000, DLT7000 or DLT8000, or an
unsuccessful buckle operation causes this condition. The drive ejects the
cartridge. Inspect cartridge and confirm format, type, and integrity. If
repeatable with a known-good cartridge, replace drive or call Technical
Support.
The PowerVault 110T DLT VS160 Tape drive can read, but not write, this
in
Using the Tape Drive
for details. Any unexpected LED
Table 1
to troubleshoot the drive. If the condition persists,