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Contact HP Worldwide
For up-to-date contact information, see
http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re
g_R1002_USEN.
Definitions
Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations,
Blades, Thin Clients, Point-of-Sale systems.
ESS: Servers, Storage, Networking, OS support (Alpha, Tru64, Linux, Unix [UX], MS, VM
Ware, Open VMS), Enterprise Software (QC, OVO, PC, BAC, NNM, Service Manager,
MC Service Guard)
Commercial IPG: LaserJets (except 1018, 1020, 1022, P1005, P1006, P1505 &
M1120mfp.), DeskJet series 1000, 2000, 9000, Portable DeskJets (except Portable
DeskJet 460), Business InkJets, DesignJet and Large Format Printers, ScanJets, OfficeJet
9100, Digital Senders, Jet Direct.
Non-Relational: Standard Warranty and Trade (Out of Warranty)
Relational: Extended Warranty (HP Care Pack, Contract)
Comm: Commercial product Support (see above specified)
Cons: Consumer IPG & PSG Product Support
Some Middle Eastern, Mediterranean, African, and Central Eastern European countries
have shared support numbers between Comm. and Cons. Other European, Middle
Eastern, and African countries provide HP support through Service Partner(s).
For European, Middle Eastern, and African countries that are not listed in this guide,
contact Service Provider for local support.