DIAL VX Series Manual del usuario - Página 6

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Call Transfer

The DIAL Systems VX-100 / 200 IP PBX enables you to easily transfer calls from extension to

extension. From Cisco IP Phone you may perform an Attended or Unattended call transfer.

Attended Transfer (Xfer)

An attended transfer allows the person to whom the call is being transfered to decide to accept the call before it is

transferred.

From IP Phone:

Dial Xfer You have Ten seconds to enter the target extension. Dial the destination number for the caller to be transferred

to. If the person at

the target extension wants to accept the transfer Dial Xfer again – the call will be automatically transferred. If the person

does not want to accept the call they must hang up their phone. Transferred calls will rings at target for 25 Second before

if goes to their Voicemail

Blind Transfer (Bxfer)

An unattended transfer immediately transfers the call to the destination number. To perform an unattended transfer, first

tell the caller that you will be placing them on hold.

Cisco IP Phone only:

Dial "Bxfer" from the Softkey Button. The caller will hear music while they wait. Dial the destination number for the

caller to be transferred follow by #. The caller will be directly transferred to the extension.

For Cisco IP Phone, simply dial the extension number you wish to call. You may need to dial # afterwhich.

Call Parking

Call parking allows you to place the current caller on hold (in what is called a parking lot),

This feature tells the called party a Call Parking Lots Number which in turns allows other extensions to dial the Call

Parking lots number to retrieve the parked calls.

From IP Phone:

Dial 'Xfer' then 70 (70 is the Call Parking Feature code). System will announce parking lot number (example: 71-79).

Dial # to place the call on the announced lot.

From Analog Phone (Analog Telephone Adaptor):

Dial 'Flash' then 70 (70 is the Call Parking Feature code)

Dial # to place the call on the announced lot.

Afterwhich, inform other phone users to retrieve the parked calls by dialing "71"

Note: Call Parking Lots are from 71 to 79. For Analog Phone, use Flash Key instead to replace Xfer.

DC Apex Integrators (S) Pte Ltd | 80, Genting Lane, #03-07, Ruby Industrial Complex, Singapore 349565 |

Tel: +65 6274 3408 | Fax: +65 6399 3408 | Email: [email protected] | Url:

VX Series IP PBX System User Guide

System will announceparking lot number (example: 71-79).

www.dc-apex.com.sg

Revision: 1.6