Biomorph DPF4T Manual de instrucciones - Página 2

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biomorph

premium ergonomic furniture

TROUBLESHOOTING GUIDE FOR BIOMORPH MAXO, FLEXO, LEVEL, AND PLUS SERIES DESKS

Biomorph motorized desks may occasionally need to be reset - this is necessary when the desk is first built, when the surfaces will

only move down, and whenever the desk is unplugged. This does not indicate a problem with the product, but there are complex

systems that need to be maintained.

Check for obstructions above, below and around the desk that may impede movement through the desk's full adjustment

range of 22" - 48.5". If there is anything more than 18" high under either surface then it will cause an obstruction and error E29

when the surface is lowered to the lowest position to reset the system, and cause the system to freeze.

Re-check the power outlet with another electrical device to ensure that you have power to the desk.

Check power cord connection to controller box, and check all other connections from the legs and switch(es) to the controller box.

Hold the DOWN button to cycle the table to its lowest position. If the table does not move at first take your finger off the

down button, then press and release the down button, and then immediately press and hold the down button until the desktop is at

the lowest position, aprx. 22" off the floor.

Once the desk has lowered to its lowest point allow the table to come to a complete stop and then take you finger off of the

down button.

With the desk lowered in the lowest position press and hold the down button for 5-10 seconds. The table will adjust up and

down a fraction of an inch, and may show E codes if the switch has a display, which is normal, then show the height. This is the

sign that the table has fully reset.

If the desk does not level off after pressing and holding the down button, then press the down button again for 5-10 sec-

onds until the desk adjusts up the fraction of an inch and shows the height. This may need to be attempted up to three times in suc-

cession before movement is seen depending on the reason why the table needs to be reset. The digital readout may cycle through

several E codes - this is normal.

If the above does not work initially then unplug all electrical connections and re-plug all connections back in to ensure

good connections with all electrical parts, and repeat the above process. At this point the table should adjust up and down freely. If

you have a dual surface desk then this procedure must be done with both surfaces using the toggle button.

If the surface(es) will not move at all after the above procedure note the E Code (if any) and call us at 888 302 3375 for fur-

ther troubleshooting support.

Ground Support Equipment (US) ltd., DBA Biomorph, 11 Broadway, New York, NY 10004. Tel and Fax 888 302 3375 [email protected]