HTC VIVE Business Streaming Manual del usuario - Página 21

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HTC VIVE Business Streaming Manual del usuario
21
Solutions and FAQs
§ If you're still having problems running OpenXR titles, see
running OpenXR titles?
Can I do a wired streaming session with facial and eye tracking?
No, you can't. After installing both VIVE Focus 3 Eye Tracker and VIVE Facial Tracker on VIVE
Focus 3, there won't be any free ports on the headset to connect a USB cable. To learn how to set
up VIVE Business Streaming for wireless streaming, see
page 9.

Error messages

I'm seeing an error "No supported GPU found", what should I do?
If your laptop is using an NVIDIA graphics card, make sure the VIVE Business Streaming server is
running on dGPU instead of iGPU. Open the NVIDIA Control Panel, and go to Manage 3D
settings. In the Global Settings tab, set Preferred graphics processor to High-
performance NVIDIA processor.
You don't need to set Preferred graphics processor if your laptop only has a dGPU.
In SteamVR, I see an error "Wrong video card." What should I do?
This error usually occurs when using a laptop to run VIVE Business Streaming. If your laptop is
using an NVIDIA graphics card, open the NVIDIA Control Panel. Go to Manage 3D settings, and
then in the Global Settings tab, set Preferred graphics processor to High-performance
NVIDIA processor.
You don't need to set Preferred graphics processor if your laptop only has a dGPU.
When I launch VIVE Business Streaming on the computer, I see an error that says "No
VIVE Business Streaming driver found." What should I do?
If you see this error, it may be one of these reasons:
§ The VIVE Business Streaming driver may be blocked by SteamVR. In SteamVR, go to
Manage SteamVR Add-Ons, and make sure the htc_business_streaming On/Off switch is
on.
§ VIVE Business Streaming is not registered properly to SteamVR. Close SteamVR, and then
restart VIVE Business Streaming.
§ Another VR headset is already connected to the computer. Disconnect the VR headset
from the computer. The headset icon in the SteamVR window should look like the
screenshot below when the VIVE Business Streaming driver is loaded properly.
on page 14.
What should I do if I have trouble
Starting a wireless streaming session
on