Arcam P38 Manual - Página 17

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Troubleshooting

If you are having trouble with your amplifier, check the following items.

No sound

Check the following:

Both the pre- and power-amplifiers are switched on.

The pre-amp. is not muted (indicated on the C31 by "Muted" being shown on the front-panel).

The selected source is generating audio (e.g., if CD is selected, then the CD is playing).

The tape input is not selected on the C31 (indicated by the light above the

illuminated), instead of the expected source. In this case, press

input.

The speaker outputs are enabled on the P35, as indicated by the lights above the

buttons (as appropriate) being illuminated.

Sound cuts-out unexpectedly

If the temperature of the internal heatsink rises above a safe level, then a thermal cut-out inside

the amplifier will operate. During this time, the power indicator on the front panel flashes and the

protection system temporarily removes the power to the speakers. The system will reset itself as the

heatsink cools down.

With two pairs of low-impedance speakers connected (6Ω or less), overloads are more likely.

Overloading the amplifier may cause it to shut down because of overheating.

Note that, due to the high output voltage from a CD player, it is possible to drive your amplifier at

full power even though the volume is not set at maximum. See page 6.

Amplifier does not switch back on

All the amplifiers detailed in this handbook have a protection mechanism which is activated if you

switch the unit on immediately after turning it off. If this mechanism activates, wait 30 seconds then try

again to switch the unit on.

Guarantee

Worldwide Guarantee

This entitles you to have the unit repaired free of charge, during the first two years after purchase, at

any authorised Arcam distributor provided that it was originally purchased from an authorised Arcam

dealer or distributor. This period can be extended to five years if the completed registration card is

returned to Arcam. Arcam can take no responsibility for defects arising from accident, misuse, abuse,

wear and tear, neglect or through unauthorised adjustment and/or repair, neither can they accept

responsibility for damage or loss occurring during transit to or from the person claiming under the

guarantee.

The warranty covers parts and labour costs for two years from the purchase date (five years upon

registration). After this time you must pay for both parts and labour costs. The warranty does not

cover transportation costs at any time.

Claims under guarantee

This equipment should be packed in the original packing and returned to the dealer from whom it was

purchased, or failing this, directly to the Arcam distributor in the country of residence. It should be

sent carriage prepaid by a reputable carrier – not by post. No responsibility can be accepted for the

unit whilst in transit to the dealer or distributor and customers are therefore advised to insure the unit

against loss or damage whilst in transit.

For further details contact Arcam at:

Arcam Customer Support Department,

Pembroke Avenue, Waterbeach, CAMBRIDGE, CB5 9QR, England.

Problems?

Always contact your dealer in the first instance.

If your dealer is unable to answer any query regarding this or any other Arcam product please contact

Arcam Customer Support at the above address and we will do our best to help you.

On-line registration

You can register your Arcam product on-line at: www.arcam.co.uk.

button being

TAPE

again to de-select the tape

TAPE

and/or

SP1

SP2

C31/P35/P1

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