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12. Technical Support

Only the unit is under warranty and not the accessories
For technical specifications, please see the full manual on CD-ROM.
If technical support determines that your product needs to be returned, please contact the place of
purchase to have your product repaired or replaced (depending on problem type).
There is an FAQ – Frequently Asked Questions section at the ARCHOS Website
www.archos.com that can help answer many of your questions.
If you need technical help, you may contact ARCHOS directly in your own language via these phone
numbers. For other countries, please use e-mail technical support.
Telephone Support:
949-609-1400
(USA, Canada)
09-1745-6224
01 70 20 00 30
(France)
02-4827-1143
0207-949-0115
(UK)
02-050-405-10
069-6698-4714
(Germany)
E-mail Support:
[email protected] (United States and Canada customers) English
[email protected] (Europe and rest of the planet) English and French
To respond to your e-mails efficiently, when sending one, please indicate the product name and question
type in the Subject of the e-mail.
For example:
Subject: Jukebox Multimedia 120 – USB connection to Macintosh
Worldwide Offices
United States & Canada
ARCHOS Technology
3, Goodyear – Unit A
Irvine, CA 92618 USA
Phone: 1 949-609-1400
Fax:
1 949-609-1414
United Kingdom
ARCHOS (UK) Limited
Regus House
Windmill Hill Business Park
Whitehill Way
Swindon
Wiltshire SN5 6QR UK
Phone: +44 (0) 1793 44 15 10
Fax:
+44 (0) 1793 44 16 10
WWW.ARCHOS.COM
(Spain)
(Italy)
(Netherlands)
Europe & Asia
ARCHOS S.A.
12, rue Ampère
91430 Igny
France
Phone: +33 (0) 169 33 169 0
Fax:
+33 (0) 169 33 169 9
Germany
ARCHOS Deutschland GmbH
Bredelaerstrasse 63
40474 Düsseldorf
Germany
Tel:
+49 211 1520 384
Fax:
+49 211 1520 349
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