Sharp LC-65CUG8062K Manual del usuario - Página 35

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FREQUENTLY ASKED QUESTIONS

Freeview HD

I cannot access all Freeview

channels.

Freeview HD

I cannot fi nd the Freeview HD

channels.

Smart

I cannot access Smart apps on my

Sharp Smart TV.

Smart

I cannot access content through the

Media Server settings

Smart

I cannot access content through the

Wireless Connection settings

Smart

While using Media Server, access is

not possible or connection is slow

Smart

I cannot access Facebook or Twitter

Smart

The YouTube app does not work

and/or is erratic

Pairing the

Remote control does not work

remote control

with the TV set when fi rst time

installation is on the TV screen

Pairing the

Remote control does not power on

remote control

the TV set

(For the 43", 49"

and 55" models

only)

Pairing the

Remote control does not power on

remote control

the TV set

(For the 65"

models only)

Some data channels for Freeview can only be obtained when the TV 's ethernet port is

connected to your router.

Freeview HD channels found during tuning will be placed in channel positions above 100.

For example, 101 (BBC1 HD), 102 (BBC2 HD) etc.

Check your TV is connected to the internet and there is suitable signal strength.

You can carry out a Network Test as follows:

1) Press Menu on the remote control.

2) Select 'Network' Menu then 'Network Test' .

3) This will show the status of the internet connection.

If you have no internet connection you must re-connect your TV as follows:

1) Press Menu on the remote control.

2) Select 'Network' Menu then 'Wi-fi confi g' .

3) Then 'Wifi Auto Search' .

4) The TV will then automatically search for Networks.

5) Select the desired network then enter the Network password.

6) The TV will then connect.

Note: An icon will appear in the top right hand side of the Application page to show you if

the TV is connected to the internet.

Check your TV is connected to your local network and there is suitable signal strength.

Check the server devices you are trying to connect with are also on the Network and are set

to share content.

Ensure the device you are trying to mirror onto the TV is correctly paired with the TV.

Check the settings on the device, move your device closer to the TV set, check the user

guide of the device to ensure it is compatible with this function.

If the folder you are attempting to view contains a large amount of fi les, it may take a little

while to load, this is normal, content may be blocked on the host PC. Reconfi gure the host

PC to allow external access.

Note: Host may not be connected to your network.

Ensure that you have an active account and that your network is not blocking access to

these sites.

The Youtube app requires the TV to be set with the correct date and time, please see

the 'Time Menu' page for further instructions. Ensure your network is not blocking access

to YouTube and the speed of your internet connection is fast enough for viewing

YouTube content.

During fi rst time installation press and hold the YELLOW and BLUE buttons on the remote

control for a few seconds. The power light will blink 5 times to confi rm the TV and remote

control are paired.

Switch the TV on by pressing the TV control stick once, this is located on the back of the

TV in the left bottom corner. Once switched on, press and hold the TV control stick on the

TV set for a few seconds. This will prompt the 'pairing menu' to appear, scroll through and

highlight the 'Pair your remote' option by pressing the TV control stick up or down, then

press the control stick to confi rm your selection. Then with the remote control, press and

hold the YELLOW and BLUE buttons for a few seconds, the power light will blink 5 times to

confi rm the TV and remote control are paired.

Switch the TV on using the standby button on the TV set (not the remote control), once

switched on, press the standby button on the TV set once, this will prompt the 'pairing

menu' to appear, scroll through and highlight 'Pair your remote' by pressing the CH+/CH- TV

button (scroll up/down function in the menu) then press the TV set's standby button (OK

function in the menu) to confi rm your selection, then with the remote control, press and

hold the YELLOW and BLUE buttons for a few seconds, the power light will blink 5 times to

confi rm the TV and remote control are paired.

General Information