Digital Extender DS-41R Manual del usuario - Página 8

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Digital Extender DS-41R Manual del usuario

5 Troubleshooting

Problem
Switch will not operate
No picture(or snow)
Or Poor picture
Remote control unit will not operate
Programming
Universal
Control
Copyright 2006 RTcomUSA., Inc.
Make sure the 5V power is plugged in the back of the unit.
Check to see if the power LED light is on.
1. In case your video source is HDCP enabled, make sure your
video display (Monitor) must HDCP compliant.
2. If you are using copper based DVI cable, overall length of the
cables (length of the cable from video source to switch and length of
the cable from switch to display) should not exceed 33ft. Exceeding
33ft. with copper based cables will result in no or poor picture
quality. To extends over 33ft, please use fiber optical DVI extension
cables such as RTcomUSA Inc.'s Model OC cables.
3. Use high quality DVI cables.
4. If you are using computers, try other refresh rate settings. Most
HDTVs have refresh rate of 48Hz and computer's video cards are
usually set at higher refresh rate (60Hz).
5. Make sure all DVI connectors are tightly secured to all DVI ports.
loose screws on the DVI connectors will result in no or poor picture.
6. Turn off all equipments(video source, switcher and HDTV) and
restart all equipments.
Make sure the included batteries are correctly installed.
Make sure the 5V power is plugged in the back of the unit.
Check to see if the power LED light is on.
Try rebooting the switch by unplugging and re-plugging in the AC
plug of the 5V power adapter.
Remote
Our remote control units use unique codes. To program your own
universal remote control, make sure to use "Learn" feature of your
universal remote control unit. Refer to the universal remote control
unit's user manual
Solution
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