Cisco 7832 Manual de solución de problemas - Página 5

Navegue en línea o descargue pdf Manual de solución de problemas para Teléfono IP Cisco 7832. Cisco 7832 10 páginas. Ip conference phone
También para Cisco 7832: Manual maestro de migración de firmware (31 páginas), Manual de inicio rápido (2 páginas), Manual del usuario (21 páginas), Manual (22 páginas), Comenzar (6 páginas), Manual de instalación (39 páginas), Manual de inicio rápido (2 páginas), Manual de reconfiguración (2 páginas), Inicio rápido (2 páginas), Inicio rápido (2 páginas), Manual (30 páginas), Manual de instrucciones (9 páginas), Referencia rápida (2 páginas)

Troubleshooting

Phone Reset Problems

If users report that their phones are resetting during calls or while the phones are idle on their desk, you should

investigate the cause. If the network connection and Third Party Call Control connection are stable, a Cisco

IP Phone should not reset.

Typically, a phone resets if it has problems in connecting to the Ethernet network or to Third Party Call

Control.

Phone Resets Due to Intermittent Network Outages

Problem

Your network may be experiencing intermittent outages.

Solution

Intermittent network outages affect data and voice traffic differently. Your network might be experiencing

intermittent outages without detection. If so, data traffic can resend lost packets and verify that packets are

received and transmitted. However, voice traffic cannot recapture lost packets. Rather than retransmitting a

lost network connection, the phone resets and attempts to reconnect to the network. Contact the system

administrator for information on known problems in the voice network.

Phone Resets Due to DHCP Setting Errors

Problem

The DHCP settings may be incorrect.

Solution

Verify that you have properly configured the phone to use DHCP. Verify that the DHCP server is set up

properly. Verify the DHCP lease duration. We recommend that you set the lease duration to 8 days.

Phone Resets Due to Incorrect Static IP Address

Problem

The static IP address assigned to the phone may be incorrect.

Solution

If the phone is assigned a static IP address, verify that you have entered the correct settings.

Cisco IP Conference Phone 7832 Multiplatform Phones Administration Guide

Phone Reset Problems