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Forward All Calls to Your Voice Mail

1. Press the Fwd All softkey followed by the Messages

The phone screen will say "Forwarded to Voicemail."

2. Press the Fwd Off softkey to cancel.

Forward All Calls to Another Extension or Number

1. Press the Fwd All softkey and dial the number or extension.



Enter the number exactly as you would dial it.



For example, enter 9 and 1 followed by the area code and number if the

number is external and long distance.



The phone screen will say "To followed by the number."



Your primary line button will display a call forward icon.

Cancel Call Forwarding

1. Press the Forward Off softkey.

Blind Transfer

1. Inform the caller that you are placing them on hold, then press the

Transfer

button.

The caller is placed on hold and may hear hold music.

2. Dial the transfer recipient's number or extension and press the Transfer

button again to complete the transfer.

Consult Transfer

1. Inform the caller that you are placing them on hold, then press the

Transfer

button.

The caller is placed on hold and may hear hold music.

2. Dial the target number or extension and wait for the transfer recipient to

answer.

3. If the transfer recipient accepts the call, press the Transfer

again to complete the transfer.

If the transfer recipient does not accept the call, wait for the transfer

recipient to hang up and press the Resume softkey to reconnect with the

caller.

Transfer a Connected Call to Someone's Voice Mail

1. Press the Transfer

button followed by the

2. Enter the recipient's extension and press the Transfer

Set the Ring Tone

1. Press the Applications

2. Press 1 to select Ringtone.

3. Press an arrow button on the Navigation Cluster and Select button to

highlight a ringtone and press the Play softkey to hear the ringtone.

4. Repeat steps 3 above until you find the desired ringtone.

5. Press the Set softkey.

6. Press the Applications

screen.

button.

(star) key.

button and press 2 to select Preferences.

button to return to the main phone

Create a Conference Call (Call each Participant)

1. Call your first participant.

2. Inform the participant that you are placing them on hold and press the

Conference

Your first participant is placed on hold.

3. Call the next participant and wait for the party to answer.

Your first participant is on hold; therefore you can have a private conversation

with the second participant before you join him/her into the conference call.

4. Press the Conference

ference call.

5. To add additional participants, repeat steps 2 through 4 above.

Each time you press the Conference button, the current conference partici-

pants are placed on hold; therefore you can speak privately with each partici-

pant before you join them into the conference call.

You can have a maximum of 8 participants on a conference call.

Create a Conference Call (Join Active Calls)

1. Start with two active calls; one connected and the other on hold.

3. Press the Conference

sion

button (the line button of the call that is on hold).

View a list of Conference Call Participants

1. During a conference call, press the

softkey.



Participants are listed in the order in which they joined the conference with

the most recent participants on top.



The initiator of the conference appears at the bottom of the list with an

asterisk next to his/her name.



You can have a maximum of 8 participants on a conference call.

2. Press the Update softkey to determine if any participants are no longer

on the conference call.

button

3. Press the Back

Remove a Participant From a Conference Call

1. During a conference call, press the

softkey.

Use the Navigation Cluster and Select button to select the participant and

press the Remove softkey.



You must initiate a conference call in order to remove participants.

button.



Anyone on a conference call can hang up at any time without disrupting the

connection of the remaining parties.



You can have a maximum of 8 participants on a conference call.



You can press the Swap softkey to toggle between conference call and the

other connected call before you add a participant.

button.

button to add the participant to your con-

Button, then press the pulsing green Ses-

...more

softkey then press the Details

button to return to the main phone screen.

softkey then press the Details

...more

Using Your Cisco IP Phone 7841