Siemens WU12P269HK Manual del usuario e instrucciones de instalación - Página 36

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Faults and what to do about them

Faults

Water is leaking from the

appliance.

The appliance is not filling

with water.

Detergent is not being dis-

pensed.

The wrong detergent/fab-

ric softener has been

poured into the dis-

penser(s).

Detergent/fabric softener

has congealed in the dis-

pensers.

The door cannot be

opened.

The programme will not

start.

The water is not draining.

Water is not visible in the

drum.

The spin result is not sat-

isfactory.

Laundry wet/too damp.

The spin cycle runs sev-

eral times.

Cause/Remedy

Attach the drain hose correctly or replace it.

■

Tighten the screw fitting on the supply hose.

■

Programme does not start?

■

Is the tap turned on?

■

Could the filter in the water supply be blocked?

■

~ "Filter in the water supply is blocked" on page 33

Is the supply hose kinked or trapped?

■

Dispenser(s):

Empty and clean.

Refill.

Clean and refill the dispensers.

The safety function is activated. Stop the programme?

■

Can the door only be opened by the emergency release?

■

~ "Emergency release" on page 34

Childproof lock activated? Deactivate childproof lock.

■

The temperature in drum is too high to open the door. Wait approx. 30 sec-

■

onds until the temperature in drum cools down.

The water level in drum is too high.

■

Have you touched the Start/Reload button or selected û Finish in time?

■

Is the door closed?

■

Childproof lock activated? Deactivate childproof lock.

■

Could the drain pump be blocked?

■

~ "Drain pump is blocked" on page 32

Could the drain hose at the siphon be blocked?

■

~ "The drain hose at the siphon is blocked" on page 33

Not a fault – the water is below the visible area.

Not a fault – the unbalanced load detection system has interrupted the

■

spin cycle because the laundry is unevenly distributed. Distribute small and

large items of laundry evenly in the drum.

Is æ Easy iron additional programme setting selected (depending on the

■

model)?

Is Night wash additional programme setting or Night wash programme

■

selected (depending on the model)?

Is the selected speed too low?

■

Not a fault – the unbalanced load detection system is adjusting an imbalance.