Siemens EC9A5SB90A Instrucciones de uso - Página 17

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Fault

The kitchen smells of gas.

The burner immediately

switches off after releasing the

control knob.

Any of the following are considered to be abnormal

operation and may require servicing:

Yellow tipping of the cooktop burner flame.

■

Sooting up of cooking utensils.

■

Burners not lighting properly.

■

Gas valves, which are difficult to turn in case the

appliance fails to operate correctly, contact the

authorised service provider in your area.

4Customer service

W hen contacting our customer service, please provide

C u s t o m e r s e r v i c e

the product number (E-Nr.) and production number (FD)

of the appliance. This information is given on the

specifications plate located on the lower section of the

hob and on the label in the user manual.

After-sales contact details for all countries can be found

in the attached after-sales service directory.

Warranty conditions

In the unlikely event that the appliance is damaged or

does not meet your expectations in terms of quality,

please inform us as soon as possible. For the warranty

to be valid, the appliance must not have been tampered

with, or used inappropriately.

The applicable warranty conditions are those set out by

the company's representative office in the country of

purchase. Detailed information is available from retail

outlets. Proof of purchase must be presented to obtain

the benefits of the warranty.

We reserve the right to introduce changes.

Possible cause

A gas tap has been left on.

Incorrect coupling of gas cylinder.

Possible gas leak.

The control knob was not held down for long enough.

The grooves on the burner are dirty.

Customer service

Solution

Turn off the taps.

Check that the coupling is sound.

Shut off the gas supply, ventilate the premises and imme-

diately notify an authorised installation technician to check

and certify the installation. Do not use the appliance until

ensuring that there is no gas leak in the installation or

appliance itself.

Once the burner is on, hold the control knob down a few

seconds longer.

Clean the grooves on the burner.