Cisco 7965 Manual del usuario - Página 6

One Button Login

Another phone service on the ACD phone is One Button Login. This service holds the agent's login credential, and when

activated, directly sends the credential to the Contact Center server, and logs the agent in to the system. This service

will be invoked by the second line button from the bottom on the 6961 phone. The agent can log in to their queue, and

begin taking calls at the press of one button.

Initially, the One Button Login service has been programmed with the initial password shown at the top of this document

so that this button is effective upon deployment of the phone. If the agent wishes to change their password, they will also

have to change the password stored in their One Button Login service. This is covered in an additional guide.

Press the One Button Login button to start and login to IP Phone Agent.