Cisco 7965G - Unified IP Phone VoIP Manual del usuario - Página 9

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Calling Features

Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon

information area and the corresponding line button flashes green

green when you place a call on hold, and the phone displays the hold icon. When another phone places a call

on hold, the line button flashes red, and the phone displays the remote hold icon.

If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts to ringing after a

certain time. The "reverting" call remains on hold until you resume it or until Hold Reversion times out. Your

phone indicates the presence of a reverting call by the following actions:

• Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).

• Briefly displaying a Hold Reversion message in the status bar at the bottom of the phone screen.

• Displaying the animated Hold Reversion icon

• Displaying a flashing amber line button

Tips

• Engaging the Hold feature typically generates music (if Music on Hold is configured) or a beeping tone.

• If you receive an alert for an incoming call and a reverting call at the same time, by default your phone

• If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the

• Your system administrator determines the duration between Hold Reversion alerts.

• When a call is chaperoned, the call chaperone cannot use Hold.

Put Call on Hold

Procedure

Step 1

Make sure that the call you want to put on hold is highlighted.

Step 2

Press Hold.

shifts the focus of the phone screen to display the incoming call. Your system administrator can change

this focus priority setting.

other phones that share the line.

Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications

. With a shared line, the line button flashes

next to the caller ID for the held call.

(depending on the line state).

Manager 9.0 (SCCP and SIP)

appears on the right in the call