Cisco 8832 Manual - Página 26

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Cisco 8832 Manual
View 802.1X Transaction Status
Before you begin
Sign in to the phone so you can access to access the Call statistics menu.
If a lock icon displays in the upper-right corner of the main screen, this means that you don't sign in to the
phone yet.
Procedure
Step 1
Press Settings.
Step 2
Select Status > Phone status > Call statistics.
Step 3
(Optional) If prompted, enter your password and press Sign in.
If you cannot sign in to the phone, contact your administrator.
Step 4
Highlight a call statistics entry from the list, and press Select.
You can also press the Select button of the Navigation cluster to shows details of the highlighted entry.
You can view the following information:
• Call type—An outbound or inbound call.
• Peer name—The name of the person who made or answered the call.
• Peer phone—The phone number of the person who made or answered the call.
• Encode codec—The method used to compress the outgoing audio.
• Decode codec—The method used to decompress the incoming audio.
• Call time—The time a call was made or answered.
• Call ID—An identifier of the caller.
The call statistics may contain additional information such as counter, statistics, and voice-quality metrics.
Use this information for troubleshooting.
Related Topics
View 802.1X Transaction Status
Procedure
Step 1
Press Settings.
Step 2
Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status.
Your Phone
26
Sign into Your Extension from Another Phone (Extension
Sign in to a Phone as a
Guest, on page 14
Sign In as a Call Center Agent
Set up the Profile Account
Set Password
Mobility), on page 14
Your Phone