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Cisco IP Phone 8841, 8851, and 8861 Release Notes for Firmware Release 10.2(1)

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific

to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/

tsd-products-support-series-home.html

Before using the phone firmware release on the Cisco Unified Communications Manager, you must install

the latest Cisco Unified Communications Manager firmware on all Cisco Unified Communications Manager

servers in the cluster.

Procedure

Step 1

Go to the following URL:

http://software.cisco.com/download/navigator.html?mdfid=284883944&i=rm

Step 2

Depending on your phone model, choose Cisco IP Phone 8800 Series.

Step 3

Choose your phone type.

Step 4

Choose Session Initiation Protocol (SIP) Software.

Step 5

In the Latest Releases folder, choose 10.2(1).

Step 6

Select one of the following firmware files, click the Download or Add to cart button, and follow the prompts:

• cmterm-88xx-sip.10-2-1-16.cop.sgn

Note

Step 7

Click the + next to the firmware file name in the Download Cart section to access additional information about

this file. The hyperlink for the readme file is in the Additional Information section, which contains installation

instructions for the corresponding firmware.

Step 8

Follow the instructions in the readme file to install the firmware.

If a Cisco Unified Communications Manager is not available to load the installer program, the following .zip

files are available to load the firmware.

• cmterm-88xx-sip.10-2-1-16.zip

If you added the firmware file to the cart, click the Download Cart link when you are ready to

download the file.

Cisco IP Phone 8841, 8851, and 8861 Release Notes for Firmware Release 10.2(1)

Cisco Unified Communications Manager Documentation