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Install firmware release on Cisco Unified Communications Manager

Step 7

Click the + next to the firmware file name in the Download Cart section to access additional information about

this file. The hyperlink for the readme file is in the Additional Information section, which contains installation

instructions for the corresponding firmware:

• cmterm-8961.9-3-2SR1-1-readme.html

• cmterm-9951.9-3-2SR1-1-readme.html

• cmterm-9971.9-3-2SR1-1-readme.html

Step 8

Follow the instructions in the readme file to install the firmware.

Install firmware zip files

If a Cisco Unified Communications Manager is not available to load the installer program, the following .zip

files are available to load the firmware.

• cmterm-8961.9-3-2SR1-1.zip

• cmterm-9951.9-3-2SR1-1.zip

• cmterm-9971.9-3-2SR1-1.zip

Firmware upgrades over the WLAN interface may take longer than upgrades using a wired connection.

Note

Upgrade times over the WLAN interface may take more than an hour, depending on the quality and

bandwidth of the wireless connection.

Procedure

Step 1

Go to the following URL:

http://www.cisco.com/cisco/software/navigator.html?mdfid=268437892&flowid=5293

Step 2

Depending on your phone model, choose Cisco Unified IP Phones 8900 Series or Cisco Unified IP Phones

9900 Series.

Step 3

Choose your phone type.

Step 4

Choose Session Initiation Protocol (SIP) Software.

Step 5

In the Latest Releases folder, choose 9.3(2)SR1.

Step 6

Download the relevant zip files.

Step 7

Unzip the files.

Step 8

Manually copy the unzipped files to the directory on the TFTP server. See Cisco Unified Communications

Operating System Administration Guide for information about how to manually copy the firmware files to

the server.

Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2)SR1