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Chapter 43
Cisco Unified IP Phones
Unselected Softkeys—Lists softkeys that are associated with a call state. This field lists the
•
unselected, optional softkeys of the call state that displays in the Select a Call State to Configure
drop-down list box. The softkeys that are listed in this field get added to the Selected Softkeys field
by using the right arrows. You can add the Undefined softkey more than once to the Selected Softkey
list. Choosing Undefined results in a blank softkey on the Cisco Unified IP Phone.
Selected Softkeys—Lists softkeys that are associated with the chosen call state. This field lists the
•
chosen softkeys of the call state that displays in the Select a Call State to Configure drop-down list
box. The maximum number of softkeys in this field cannot exceed 16. See
softkey layout.
Cisco recommends that a softkey remain in the same position for each call state. This provides the user
Note
with consistency and ease of use; for example, the More softkey always appears in the fourth softkey
position from the left for each call state.
Figure 43-1
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OL-14153-01
Sample Softkey Layout
Softkey 1
Softkey 2
Softkey 3
Softkey 4
Softkey 5
Softkey 6
Softkey 7
Softkey 8
Softkey 9
Softkey 10
Softkey 11
Softkey 12
Softkey 13
Softkey 14
Softkey 15
Softkey 16
Column 1
Column 2
Column 3
More
More
More
More
More
More
1
Column 4
Cisco Unified CallManager System Guide
Softkey Templates
Figure 43-1
for a sample
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