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Customer Information Online

Cisco Information Online (CIO), is Cisco Systems' primary, real-time support channel.

Maintenance customers and partners can self-register on CIO to obtain additional content and

services.

Available 24 hours a day, 7 days a week, CIO provides a wealth of standard and value-added services

to Cisco's customers and business partners. CIO services include product information, software

updates, release notes, technical tips, the Bug Navigator, conﬁguration notes, brochures,

descriptions of service offerings, and download access to public and authorized ﬁles.

CIO serves a wide variety of users through two interfaces that are updated and enhanced

simultaneously—a character-based version and a multimedia version that resides on the World Wide

Web (WWW). The character-based CIO (called "CIO Classic") supports Zmodem, Kermit,

Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to

information over lower bandwidths. The WWW version of CIO provides richly formatted

documents with photographs, ﬁgures, graphics, and video, as well as hyperlinks to related

information.

You can access CIO in the following ways:

•

For a copy of CIO's Frequently Asked Questions (FAQ), contact

additional information, contact

Note

product that is under warranty or covered by a maintenance contract, contact Cisco's Technical

Assistance Center (TAC) at 800 553-2447, 408 526-7209, or

information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,

408 526-7208, or

This document is to be used in conjunction with the Cisco 7000 Hardware Installation and Maintenance and Cisco 7010 Hardware Installation and Maintenance publications.

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AtmDirector, Catalyst, CD-PAC, CiscoFusion, Cisco IOS, the Cisco IOS logo, CiscoPro, Cisco Systems, CiscoView, CiscoVision, CiscoWorks, ClickStart, ControlStream, EtherChannel,

HubSwitch, LAN

LAN Enterprise, LAN

StreamView, SwitchBank, SwitchProbe, SwitchVision, SynchroniCD, The Cell, TokenSwitch, TrafﬁcDirector, VirtualStream, VlanDirector, WNIC, Workgroup Director, Workgroup

Stack, and XCI are trademarks, Access by Cisco and Bringing the power of internetworking to everyone are service marks, and Cisco, the Cisco Systems logo, EtherSwitch, IGRP, Kalpana,

the Kalpana logo, LightStream, and UniverCD are registered trademarks of Cisco Systems, Inc. All other trademarks, service marks, registered trademarks, or registered service marks

mentioned in this document are the property of their respective owners.

9511R

26 Installing the RSP7000 Upgrade Kit in the Cisco 7000 Series Routers

WWW:

http://www.cisco.com

Telnet:

cio.cisco.com

Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the

following terminal settings: VT100 emulation; data bits: 8; parity: none; stop bits: 1; and baud

rates up to 14.4 kbps.

If you are a network administrator and need personal technical assistance with a Cisco

[email protected].

LAN Remote Ofﬁce, LightSwitch, Newport Systems Solutions, Packet, Point and Click Internetworking, RouteStream, SMARTnet,

[email protected].

To obtain general

[email protected].

For