Cisco SPA525G - Small Business Pro IP Phone VoIP Manual de instalación y uso - Página 15

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Putting a Call on Hold

Pressing Hold makes the soft keys:

Resume

End Call

Resume

End Call

New Call Allows you to call another number while keeping the original call

Redial

Directory Gives access to both local and online directories, see description

Forward

DND

Conf

Transfer

New Call Redial 

Resumes a call on Hold.

Ends call on Hold

on Hold.

Displays a list of recently dialled numbers, see description above.

above.

Requests a number to which all future incoming calls will be

transferred, see description above.

Do not disturb. See description above

To share a call between 3 parties you make use of the

conference facility on your phone. Call the first person you wish

to speak to and when they answer press the Conf soft key on

your phone. This places the first call on hold and you will hear

the dial tone again. Call the second person you wish to hold a

joint call with by using the soft key options now presented. When

they answer you can have a private conversation with them as

they first person is still on hold. Finally press the Conf soft key

once more and all 3 of you will be connected.

If you want to leave the call but still permit the other 2 parties to

continue the call press the Join soft key. However, as you

initiated the call you will be billed for the whole call whether you

are involved or not.

Attended Transfer - To transfer an attended call to another

phone press the Transfer soft key on the phone. This puts the

call into hold and you will hear a dial tone. Call the person you

wish to transfer the call to either by entering their number or by

using the soft key options now presented and when they answer

you may speak privately to them before transferring the call. To