Epson Perfection V600 PHOTO Manual de solución de problemas - Página 17

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When I try to install the Epson Scan driver, I see a message Could not copy file, please

check setup disk and run setup disk again. What should I do?

Do the following:

1. Close all applications.

2. Open Windows Explorer and browse to the Temp folder.



3. Highlight all files and folders in the Temp folder and delete them.

4. Restart the computer.

5. Open Windows Explorer and browse to the Temp folder. Verify that all the files have

been removed.

Note: If files still remain in the Temp folder, check for Setup.exe and Setup.ini and

remove them.

6. Reinstall Epson Scan.

I can no longer preview my scans. What should I do?

Do the following:

1. Open EPSON Scan and select Home or Professional mode.

2. Click the Configuration button.

3. Select the Other tab, then click Reset All.

I see the message Image size is too large. What should I do?

EPSON Scan Professional Mode has a maximum pixel count of 21000 x 30000. You must reduce

the Resolution, Scale, or Document Size to scan the image.

My Microsoft Office 2013 applications crash in Windows after I installed my Epson

product software. What should I do?

You'll need to update the ABBYY FineReader software. ABBYY FineReader installs a Microsoft

Office Integration add-in which is not compatible with Microsoft Office 2013.

1. Open ABBYY FineReader, select Help, then select Check for Updates Now.

Windows XP: C\Documents and Settings\user name\Local Settings\Temp

Windows Vista and Windows 7: C:\Users\user name|AppData\Local\Temp