1. Make sure the carriage is in the home position on the upper side of the scanner. If the
carriage is not in the home position, turn on the scanner and wait until the carriage
moves to the home position.
2. Turn off the scanner using its power switch, then unplug the AC power cord.
3. Disconnect the USB cable from the scanner.
4. On the back of the scanner, slide the transportation lock to the locked position to secure
the scanner carriage.
5. Attach the packing materials that came with the scanner, then repack the scanner in its
original box or a similar box that fits the scanner snugly.
I am unable to scan multiple images at one time. What should I do?
Position photos at least 20 mm (0.8 inches) apart from each other on the document table.
How can I remove dust marks from my originals as I scan them?
You can use the Dust Removal feature in Epson Scan to virtually "clean" the dust marks from
your originals as you scan them. This feature is available when scanning in Full Auto Mode or
Professional Mode only (it is not available for Home Mode or Office Mode). See Removing Dust
Marks with the Dust Removal Feature for instructions.
To remove dust marks from photos, color film, or slides, you can use the DIGITAL ICE
Technology feature which is a hardware-based dust removal method that is more accurate than
the Dust Removal feature. This feature is available when scanning in Home Mode or
Professional Mode only (it is not available for Full Auto Mode or Office Mode). See Removing
Dust and Scratch Marks from Originals Using DIGITAL ICE Technology for instructions.
negative film preview images look strange or discolored when using Epson Scan. What
should I do?
Try the following:
o
Make sure the Document Type setting (Home Mode) or Film Type settings (Professional
Mode) are set correctly for your film. See Scanning in Home Mode or Scanning in
Professional Mode for instructions.
o
If you are in normal preview, the dark area around the film and the frame of the film
holder is perceived as white. This alters the exposure and causes images to appear
darker. Create marquees around the image area you want to scan, then click Zoom to
preview the area. See Previewing and Adjusting the Scan Area for instructions.
o
Use thumbnail preview instead of normal preview. See Previewing and Adjusting the
Scan Area for instructions.
The edges of my original do not scan. What should I do?
Try the following:
o
If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or
Professional Mode, move the document or photo about 6 mm (0.2 inch) away from the
horizontal and vertical edges of the document table to avoid cropping.
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