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Product Support Bulletin
Subject: Installing OS/2 2.0 on Epson EISA Series Computers
Date: 8/7/92
Page(s): 1 of 2
The original VGA/SVGA display driver (BVHSVGA.DLL) as shipped with the retail
distribution of IBM's OS/2 2.0 is known to cause failures when used with a display
adapter implementing the Western Digital WD90C30 or WD90C31 VGA controller
and 1MB or more of VRAM. Note that this is the configuration of the Epson VGA
Option Kit display adapter (product code A808941). The symptom is that when
OS/2 is installed and the system is rebooted, the OS/2 logo screen is displayed
with the message "Loading, please wait...." and then the screen goes blank and the
error code "C0000005" is printed in the upper left hand comer. The system is
halted.
IBM has since released via their National Support Center Bulletin Board System
(NSC BBS, (494) 8356600) a revised version of the display driver that corrects this
problem. This file is used to replace the original BVHSVGA.DLL file. How this is
done depends on which file system - FAT or HPFS - was specified during the OS/2
installation.
FAT
Once the OS installation is complete, insert a DOS bootable diskette in drive A that
also contains the updated BVHSVGA.DLL file and press Enter to re-boot. At the
DOS A: prompt, log onto the C drive and enter the command "CD \OS2\DLL" to
change to the driver directory. Then enter "REN BVHSVGA.DLL BVHSVGA.OLD"
to preserve the original driver. Now enter "COPY A:*.DLL" to copy the updated
driver. When the copy is completed, remove the diskette and press Ctrl-Alt-Del to
start OS/2.
HPFS
Once the OS installation is complete, insert the OS/2 Installation diskette in drive A
and press Enter to re-boot. It will load the OS/2 kernel, display the IBM logo screen
and prompt you to insert Diskette 1 and press Enter. Do so now. It will then
display the
OS/2
several moments it will change to the "Welcome to OS/2" screen. Press Escape.
The screen will clear, the message "Operating System/2 Command Interpreter
Version
2.0"
Diskette 1 and insert the diskette with the updated driver file.
logo screen and the message "Loading, please wait....". After
will display and the OS/2 prompt [A:\] will appear. Remove the
PSB No: S-0144
Originator: MWT
EPSON