Motorola PRO9450 Manual de servicio básico - Página 10

Navegue en línea o descargue pdf Manual de servicio básico para Radio portátil Motorola PRO9450. Motorola PRO9450 30 páginas. Pro series

Chapter 1

Introduction

1.1

This manual is intended for use by service technicians familiar with similar types of equipment. It

contains service information required for the equipment described and is current as of the printing

date. Changes which occur after the printing date may be incorporated by a complete Manual revision

or alternatively as additions.

NOTE Before operating or testing these units, please read the Safety Information Section in the

front of this manual.

1.2

Motorola offers support which includes: full exchange and/or repair of the product during the warranty

period; and service/ repair or spare parts support out of warranty. Any "return for exchange" or "return

for repair" to an authorized Motorola Dealer must be accompanied by a Warranty Claim Form.

Warranty Claim Forms are obtained by contacting an Authorized Motorola Dealer. (See section 1.2.4

on page 1-3.)

The terms and conditions of warranty are deﬁned fully in the Motorola Dealer or Distributor or Reseller

contract. These conditions may change from time to time, and the following subsections are for

guidance purposes only.

In instances where the product is covered under a "return for replacement" or "return for repair"

warranty, a check of the product should be performed prior to shipping the unit back to Motorola. This

is to ensure that the product has been correctly programmed or has not been subjected to damage

outside the terms of the warranty.

Prior to shipping any radio back to the appropriate Motorola warranty depot, please contact Customer

Resources (Please see page 2 and page 3 in this chapter.). All returns must be accompanied by a

Warranty Claim Form, available from your Customer Resources representative. Products should be

shipped back in the original packaging, or correctly packaged to ensure that no damage occurs in

transit.

After the Warranty period, Motorola continues to support its products in two ways:

1. Motorola's Radio Parts and Service Group (CGISS) offers repair service to users and dealers at

competitive prices.

2. RPSG supplies individual parts and modules that can be purchased by dealers who are capable

of performing fault analysis and repair.

1-1