Motorola 3360 Manual de inicio rápido - Página 2

Navegue en línea o descargue pdf Manual de inicio rápido para Módem Motorola 3360. Motorola 3360 2 páginas.
También para Motorola 3360: Manual de inicio rápido (2 páginas)

Imprimir página

Power Up

(15 minutes)

Your modem is now powering up. Wait

for the Power, Ethernet, Broadband,

and Service lights to turn solid green.

(The Activity light will flicker.) This may

take up to 15 minutes.

During this time do not unplug the

black Power Adapter or green Data

Cable. This can damage the modem.

If the Broadband or Service light does

not turn solid green after 20 minutes

(or has turned red), see the "Having

Trouble?" section later in this guide.

DSL Modem 3360 Quick Start Guide

Having Trouble? Many issues can be resolved in three simple steps:

1. Check your connections.

Verify that cables, cords, and filters on all devices are connected properly. Make sure:

• The Dual-Port Filter is plugged into the wall jack (and not the modem).

• The Data Cable is plugged directly into the DSL/HPNA port on the filter.

• Your Phone Cable is connected to the Phone port on the filter.

• You are using the supplied Power Adapter.

Cables usually make an audible "click" when secure. If connections are secure and you have AT&T voice service,

make sure the phone jack has a dial tone. If you are still unable to connect to the Internet, try another phone jack.

2. Power down, power up.

Shut down your computer and unplug the black Power Adapter and any other devices from the back of the modem.

Wait 15 seconds and then plug devices back in, making sure the modem's power light is on. (If the light is not on,

try another power outlet.) Then turn your computer back on.

3. Wait for blinking indicator lights.

Wait for blinking indicator lights to turn solid (may take up to two minutes), and then attempt to access the Internet.

Specific Issues

What if I have a monitored security system or health alarm?

Once you have completed the installation, please contact your alarm

monitoring provider to test your alarm.

What if the Broadband light doesn't turn solid green?

Follow the steps in the "Having Trouble?" section above. If the light

continues to blink, make sure the Dual-Port Filter is plugged directly into the

wall and not the modem.

Why do I need to install filters?

Without filters, you may experience disruptions or hear static on the phone

line. You may purchase additional filters (including wall-mount filters) at att.

com/equipment or most electronics stores.

Note: Filters are not necessary for customers without AT&T voice service.

However, customers in California without AT&T voice service may still have

access to 911 service on their DSL line, and may use filters to reduce the

possibility of static when placing 911 calls.

DSL Modem 3360 Quick Start Guide

Need more help?

Visit att.com/support

Call 1.888.321.2375 in AL, FL,

GA, KY, LA, MS, NC, SC, TN

Call 1.877.722.3755 in all

other states

What if I hear static on the DSL phone line?

Make sure filters are properly installed on all phone jacks with connected devices

(including wall-mounted phones). You can purchase additional filters including

wall-mount filters) at att.com/equipment or most electronics stores.

How can I get rid of the "Detecting Proxy Settings" Internet browser notice?

Run the Internet Connection Wizard (in Internet Explorer under Tools > Internet

Options > Connection Setup). When prompted to enter proxy settings, don't

select anything.

How do I upgrade from AT&T Dial Internet Service?

During registration, simply enter your existing AT&T Member ID (email address)

and your account will be updated automatically. If you do not register with your

existing ID, you must call AT&T to cancel your AT&T Dial Internet service.

Activate

(30 minutes)

To allow connection to the AT&T network, make sure that you turn

off any security or firewall software, or give permission to allow the

network connection when prompted.

Open your Internet browser (e.g., Internet Explorer

The online registration process starts automatically and activates your

service and downloads applications including the AT&T Service and

Support Tool. (If registration does not start automatically,

go to att.net/activate)

Note: We recommend using Microsoft Internet Explorer 6.0 or higher,

or Safari 3 or higher for the best experience.

During registration you will be asked to enter:

• Your AT&T High Speed Internet telephone number/account number.

See your confirmation letter or packing slip to locate this number.

Customers without AT&T voice service:

Enter your account number (located on your confirmation letter or

packing slip) in the "High Speed Internet Telephone Number" field.

• A new AT&T Member ID (email address) and account password.

Existing AT&T Internet Customers (including AT&T Dial Internet cus-

tomers): Please enter your existing AT&T Member ID

(email address) and password.

If you turned off your security or firewall software, turn it back on

after activation.

DSL Modem 3360 Quick Start Guide

Motorola Mobility, Inc.

www.motorola.com

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Windows and Internet

Explorer are trademarks of Microsoft Corporation. Mac, Mac OS, and Safari are trademarks of Apple Computer, Inc. AT&T, the AT&T logo,

and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

All other product or service names are the property of their respective owners.

584344-001-b

5/12

The AT&T Service and Support Tool

allows you to troubleshoot and solve

common problems without having to

contact technical support.

or Safari

To open your Web browser:

• PC users:

Double-click on the Internet Explorer icon.

• Mac

users:

Double-click on the Safari icon.

Note: Your account password is used for accessing

the homepage, email, and account management

features. Your DSL network password is used by

your modem to connect to the DSL network.