Motorola SBV5322 SURFBOARD DIGITAL VOICE MODEM - annexe 1 Manual de instalación - Página 38
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Troubleshooting
Can I still watch cable TV while using my digital voice modem?
Q
A
Yes, your cable TV line can carry the TV signal while you surf the Internet and talk on the phone.
If I have a digital voice modem, can I still use my old 28.8 Kbps or 56 Kbps modem?
Q
A
Yes! Although once you've experienced the speed of cable Internet access, you'll never again want to wait for
traditional dial-up services.
I have more than one computer. Do I need more than one SURFboard Digital Voice
Q
Modem?
A
No, not if your computers are connected on a network. The SURFboard Digital Voice Modem supports current
Internet connection sharing technologies to enable you to connect up to 31 computers to the Internet using a
single digital voice modem.
Do I need to change my Internet service provider (ISP)?
Q
A
A broadband connection is required for high-speed Internet access and VoIP telephone service available with
your SBV5322. Contact your cable company for your specific information.
Do I need to subscribe to cable TV to get cable Internet access?
Q
A
No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic
service before you can get Internet access and/or offer a discount when you use your own digital voice
modem. Check with your local cable company for specific information.
What technical support is available?
Q
A
For questions about your Internet service, connection, or digital voice modem, contact your cable provider.
What do I do if my SURFboard Digital Voice Modem stops working?
Q
A
Use the information in this section to diagnose and resolve simple problems. If you continue to have
problems, contact your cable provider or Motorola as described on the previous page.
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SBV5322 SURFboard Digital Voice Modem