Section 3: Technical Specifications, Supplies and Support Resources
Support and Additional Information Sources
Unrivaled Service
and Support
Behind every Xerox product is a
large network of customer support
that's unrivaled in the industry and
available when you need it. Xerox
service professionals use leading-edge
technologies to keep you up and running.
They're even linked to the engineers who
designed your product, so you can be
confident when you choose Xerox. And
genuine Xerox supplies are always
readily available.
Total Satisfaction
Guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the
industry, covers every Phaser device that
has been continuously maintained by
Xerox or its authorized representatives
under a Xerox express warranty or Xerox
Maintenance Agreement. You decide
when you're satisfied.
Additional Information
Sources
What's in the Box
•
WorkCentre 4250/4260 Multifunction
Device
•
Toner Cartridge (12,000 print capacity)*
•
Drum Cartridge (80,000 yield)**
•
Software and Documentation CDs
(with Print Drivers, Scanning Software,
User Manual, Quick Installation Guide
and Warranty Statement)
•
Power cord, USB cable, fax cord
(for X and XF configurations)
WorkCentre 4250/4260 Front Panel
•
The front panel offers tools and
information pages to help with machine
setup, feature selections, operational
problem solutions, and media feed and
supply issues.
Customer Documentation
•
Read Me First
•
Quick Reference Guide
•
User Manual
•
Print Drivers (PostScript and PCL)
•
Scan Driver
•
Scan Software by Nuance
•
Control Centre Management Software
On the Web
Visit www.xerox.com/office for:
•
Product, supplies and support
information
•
Downloading drivers
•
Finding your local reseller
•
Online documentation
Visit www.xerox.com/office/support for:
•
Support and service information,
including the same troubleshooting
Knowledge Base used by Xerox
Customer Support staff to provide the
latest technical information on:
–
Application issues
–
Errors
–
Print quality issues
–
Troubleshooting
* Average standard pages. Declared Yield in
accordance with ISO/IEC 19752. Yield will vary
based on image, area coverage and media used.
** Average standard pages. Yield will vary depending
on job run length, media size and orientation.
®
Xerox WorkCentre
4250/4260 Evaluator Guide
®
15
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