Xerox XC351 Manual del usuario - Página 45

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3-Year Limited Watanty

ln Canada

TOTAL SATISFACTION GUARANTEE :

Xerox warrants that if you are not satisfied with the performance of the Xerox Copier which this

warranty statement accompanies, at your option and upon your request, Xerox will repair or

replace it at any time within three (3) years after your purchase. The replacement unit we ship to

you will be fully reconditioned by Xerox.

IMPORTANT: This wananty applies only to Xerox copiers purchased and used in Canada

PROOF OF PURCHASE:

To obtain a repair or replacement, proof of purchase is required. You must, within 10 days

after purchase, mail the enclosed registration card to Canadian Retail Operations, Xerox

Canada Ltd, P.O. Box 3020, Stn LCD, Malton, Mississauga L4T9Z9. Also, when you make a

warranty claim, you must present your original receipt or bill of sale to establish your date of

purcnase.

IF YOU HAVE A PROBLEM:

The first step is to call our trained Customer Support Representative at 1-800-TEAM XRX

(1 -800-832-6979). Many problems can be resolved over the phone. Before you call please be

ready to provide the model of your copier, its serial number, date of purchase, and a description of

the oroblem.

HOW IS WARRANTY SERVICE OBTAINED?

Our Customer Support Represenlative will explain how to obtain repair/replacement

service under

this warranty. Please save the original packaging materials in order to facilitate shipment,

WHAT YOU MUST DO:

Your copier is designed to perform with a minimum amount of user maintenance. You are,

however, responsible for lhe required user maintenance described in the User Guide provided

with your copier. This required user maintenance includes the replacement of toner (dry ink)

cartridges, drum (copy) cartridges, or film cartridges, and clearing paper misfeeds, cleaning the

unit and other routine and preventive maintenance.