Xerox XC355 Manual del usuario - Página 31

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Problem Solving

Problem Solving Chart

The following chart lists some conditions that may occur and the

recommended solutions. Follow the suggested solutions until the problem

is corrected. Refer to the Status Code Chart in this section for status

code information. If the problem persists, please call your local Xerox

helpline or representative for assistance.

Condition

Copier does not

work.

Copier is on, but

does not copy

Blank copies

Light or dark copies

Copies are striped

or lined or poor

quality.

Copy paper

misfeeds

frequently.

Is the copier plugged in?

Is the power switch on?

Is the toner cartridge installed correctly?

Are any of the indicators lit? (Refer to Status Code

Chart.)

Is the copier out of paper?

Is the original face down on the document glass?

Is the exposure control adjusted correctly? (Refer

to Copy Quality.)

Is the document glass or the document cover dirty?

Is the lens dirty?

(Refer to Copier Maintenance.)

Is the paper exit blocked?

Is the paper guide adjusted to the correct paper

width?

Does the paper level in the paper tray exceed the

maximum height line? (XC353/ XC355/ XC356)

Is the copy paper damp?

Is special copy paper being used?

Is there a small piece of paper caught in the

copier?

Possible Causes