Xerox XC355 Manual del usuario - Página 34

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Problem Solving

Problem Solving Chart

The following chart lists some conditions that may occur and the

recommended solutions. Follow the suggested solutions untilthe problem

is corrected. Refer to the Status Code Chart in this section for status

code information. lf the problem persists, please callthe following number

for assistance:

In the United States and Canada:

1 - 800 - TEAM - XRX (1 - 800 - 832 - 6979)

Condition

Possible Causes

Copier does not

work.

ls the copier plugged in?

ls the power switch on?

ls the toner cartridge installed?

Copier is on, but

does not copy

Are any of the indicators lit? (Refer to the Status

Code Chart in this section.)

ls the copier out of paper?

Blank cooies

ls the original face down on the document glass?

Light or dark copies ls the exposure control adjusted correctly? (Refer

to the Copy Quality section.)

Copies are striped

or lined or ooor

copy quality.

ls the document glass or the document cover dirty?

ls the lens dirty?

(Refer to the Copier Maintenance section.)

Copy paper

misfeeds

f requently.

ls the paper exit blocked?

ls the paper guide adjusted to the correct paper

width?

Does the paper level in the paper tray exceed the

maximum height line? (XC355 and XC356 only.)

ls the copy paper damp? (Use only dry, flat copy

paper.)

ls special copy paper being used?

ls there a small piece of paper caught in the

copier?