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DOCUCOLOR 5000/7000/8000 INFORMATION BULLETIN
BULLETIN NUMBER 5000 (18) / 8000 (43)
Announcement of 32/64 bit Microsoft Vista printer driver support for
TITLE:
EXP50 v1.0 (AYA) and EXP8000 v2.1 (BCP & UYP) Print Servers
DATE: November 19, 2007
Customer: X
Analyst: X
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PURPOSE:
This bulletin announces the release and availability of Vista drivers for the following DFE's:
EXP50 v1.0 (AYA)
EXP8000 v2.1 (BCP & UYP)
SOFTWARE LIMITATIONS:
The following software limitations were found with regards to 32/64 bit Vista drivers for the EXP50 v1.0 and
EXP8000 v2.1:
Note: All of these drivers are intended to be used only on customer's client machines as none of these DFE's
use Vista for their Operating System.
32-Bit Vista Driver
When multiple sets of a job are printed from Acrobat v8.x, the job spools to the Print Server as a single
job. For example, 2 copies of a 4-page job spools as one 8-page job. Any finishing options such as
stapling treat the job as one set rather than multiple sets. Workaround: Clear the default Collate option
under Page Handling in the Adobe printer driver.
Once Mixed Media attributes are added, the Image Shift text boxes will be grayed out, but the Image
Shift entered in those text boxes will still be applied to the print job. Workaround: Setup any Image Shift
before adding any Mixed Media attributes.
When selecting "Saddle" printing in Booklet Maker for PDF files, the job may error out on the DFE with
an internal error. Workaround: Send the PDF file to the server without setting this "Saddle" option, and
then on the server use the Booklet Maker to select the "Saddle" option.
When a Vista client goes into sleep mode all network connections may be lost. Therefore, if a user was
logged into a server via Command WorkStation, this connection may be lost when coming out of sleep
mode.
In the Watermark area of the printer driver, if you size a watermark visually to the page and print, the
output does not match what you see. Also, if you scale the document smaller or larger (for example, to
50% or to 120%), the watermark does not scale with the document. Workaround: Scale the watermark
with the document, print the document to file at 100% then scale to size.
If you set up Image Shift from the printer driver for any negative shift in the Y-direction, the job will print
out shifted +13.89 inches in the Y-direction. Workaround: Send the job to the DFE and then change the
image shift for the Y-direction to the desired value and print.
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