Xerox 6180DN - Phaser Color Laser Printer Manual del usuario - Página 23

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Transfer

User Guide

The Transfer utility enables your site operator to transmit

previously captured data as described in the topic, Capture.

There are several different ways to transfer captured data. Data

may be transferred directly to:

•

Xerox Support Server

•

FTP site

•

CD writer

NOTE: The destination is set via the Problem Reporting: Settings

page: Transfer tab.

To transfer machine and/or job data to Xerox

1. Select either [Problem Reporting: Transfer] or the [Files

Ready to Transfer] link.

The Files to Transfer table opens. This table has four columns

of information–the Call Log ID, Type, Capture Date, and Status

columns. The Status column indicates whether the file is Not

Transferred, In-Progress, or Completed.

2. Select the file you want to transfer.

3. If desired, you may click the arrow positioned before the File

ID. This expands the view and displays additional file

information.

4. Click the [Start Transfer] button.

If the system needs additional information, a dialog box opens

asking for additional information.

The system validates the transfer ID provided by Xerox

Support and then transfers the files to either your Xerox

Support Server, an FTP site, or to a CD writer as specified on

the Problem Reporting:

files you want to transfer are more than 400 MB, you are

prompted to transfer the files to a CD writer.

5. Once the transfer is completed, you can choose to perform a

New Capture, New Transfer or Close Window by selecting

that option.

How are problems identified and reported?

File Cleanup

page: Transfer tab. If the