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eControls ECOM E2046002 Manual de instalación

00: CUSTOMER

(see detail on Title Page)

Flashing Red CAN/SERIAL LED, No Communication:

installation problem, physical CAN hardware issues and other wiring problems will prevent you

from communicating with other CAN nodes. These types of errors can be easily identified by

looking for a red flashing LED on the ECOM

error, which can often be fixed by resolving one of the following common problems:

 Wiring is disconnected or CAN-H and CAN-L wires are reversed

 The software using the ECOM

proper baud rate for your bus and controllers and then reconfigure your software to match.

 The CAN bus requires at least one 120 ohm terminating resistor connected between CAN-H

and CAN-L in order to function properly. If the CAN bus you are connecting to is already

functional, this would imply it already has the terminating resistor and thus should not be a

problem. Consult your CAN documentation for specifics about the terminating resistors.

 The red flashing light on the CAN LED will also occur if there is no other node on the CAN bus

when the ECOM

activate another CAN device in order to resolve this error.

3.2

Windows 10 Driver Installation Issues

Unable to connect to ECOM™ on a Windows 10 PC: As a security measure, the Microsoft Windows

10 OS includes a feature that, when enabled, requires digital signatures on installed drivers. In

order for installation of the ECOM™ driver to be successful on Windows 10 PCs, driver software

version 3.5.0.0 or later must be used.

3.3

Windows 7 Driver Installation Issues

Windows can't verify the publisher of this driver software: Ensure that Windows 7 has the

security update KB3033929 (This was a critical security update released March 2015) installed. If

this update isn't installed, the driver installer will report that the driver signature is invalid or

corrupted.

EControls LLC. Confidential and / or proprietary information. Do not copy or distribute without prior written approval.

ECOM

Installation Manual

device is configured for the incorrect baud rate. Check the

attempts to transmit a CAN packet. In this case you must connect and

Driver

Although not necessarily a software

device. This flashing LED indicates a physical CAN

Doc. No. ER000060_00 Rev E1-

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