Zanussi ZEV6340XBA Manual del usuario - Página 19

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Troubleshooting

Problem

You cannot activate the appliance

or operate it.

An acoustic signal sounds and the

appliance deactivates.

An acoustic signal sounds when

the appliance is deactivated.

The appliance deactivates.

The residual heat indicator does

not come on.

The sensor fields become hot.

comes on.

and a number come on.

If you tried the above solutions and cannot re-

pair the problem, speak to your dealer or the

customer service. Give the data from the rating

plate, three digit letter code for the glass ceram-

ic (it is in the corner of the glass surface) and an

error message that comes on.

Installation

Warning! Refer to the Safety chapters.

Before the installation

www.zanussi.com

Possible cause

The appliance is not connected to

an electrical supply or it is connec-

ted incorrectly.

You touched 2 or more sensor

fields at the same time.

There is water or fat stains on the

control panel.

You put something on one or more

sensor fields.

You put something on the sensor

field

The cooking zone is not hot be-

cause it operated only for a short

time.

The cookware is too large or you

put it too near to the controls.

The Automatic Switch Off oper-

ates.

The Child Safety Device function

operates.

There is an error in the appliance.

Make sure, you operated the appliance correct-

ly. If not the servicing by a customer service

technician or dealer will not be free of charge,

also during the warranty period. The instructions

about the customer service and conditions of

guarantee are in the guarantee booklet.

Before the installation of the appliance, record

the information below from the rating plate. The

rating plate is on the bottom of the appliance

casing.

Remedy

Check if the appliance is correctly

connected to the electrical supply

(refer to connection diagram).

Activate the appliance again and

set the heat setting in less than 10

seconds.

Touch only one sensor field.

Clean the control panel.

Remove the object from the sen-

sor fields.

Remove the object from the sen-

sor field.

If the cooking zone operated suffi-

ciently long to be hot, speak to the

service centre.

Put large cookware on the rear

cooking zones if necessary.

Deactivate the appliance and acti-

vate it again.

Refer to the chapter "Daily Use".

Disconnect the appliance from the

electrical supply for some time.

Disconnect the fuse from the elec-

trical system of the house. Con-

nect it again. If

comes on

again, speak to the service centre.