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Upgrading your software

To upgrade your handheld software, contact your service provider.

For more information

Refer to the following resources:

• BlackBerry Wireless Handheld User Guide

• BlackBerry Desktop Software Online Help

Package contents

• handheld

• SIM card

• rechargeable battery

• docking/charging USB cradle

System requirements

• Intel®-compatible 486 or higher computer that is

compliant with USB 1.1 or higher

• Available USB port

• Windows® 98, Windows Me, Windows 2000, or

Windows XP

Set up your handheld

INSTALL AND SET UP THE DESKTOP SOFTWARE

Select how your handheld will work with your email account:

• If you integrate your handheld with a business email account to extend a Microsoft Outlook® or Lotus

Notes® mailbox that has access to a BlackBerry Enterprise Server or to extend your Microsoft Outlook

mailbox using the BlackBerry Desktop Redirector, complete the steps in Section 1a.

• If you integrate your handheld with a new email account or with your existing Internet service provider

(ISP) email account using the BlackBerry Web Client, complete the steps in Section 1b.

• If you integrate your handheld with more than one type of email account using the BlackBerry Enterprise

Server or BlackBerry Desktop Redirector as well as the BlackBerry Web Client, complete the steps in

Section 1a followed by the steps in Section 1b.

Getting Started

BlackBerry Wireless Handheld™

• BlackBerry Web Client Online Help

•

www.blackberry.com/support

• travel charger and attachment pieces (optional)

• headset

• holster or carrying case

• BlackBerry

Desktop Software installation CD

Note: If you use Windows 98 (not Windows 98

Second Edition), you must download an update

from

http://www.microsoft.com/

com/dcom/dcom98/dcom1_3.asp

for the USB drivers to operate as expected.

BLACKBERRY ENTERPRISE SERVER AND BLACKBERRY DESKTOP REDIRECTOR

1. Install the BlackBerry Desktop Software

If you use Microsoft Outlook, ask your system administrator

whether a BlackBerry Enterprise Server or BlackBerry Desktop

Redirector will redirect your email messages.

a) Insert the BlackBerry Desktop Software installation CD

into your CD-ROM drive.

b) Complete the on-screen instructions.

2. Generate an encryption key

a) Verify that your handheld is connected to your computer.

b) On the Windows taskbar, click Start.

c) Select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager window appears. A

dialog box appears.

d) Complete the on-screen instructions.

3. Enable email redirection

• BlackBerry Enterprise Server: Email is forwarded to your handheld automatically.

• BlackBerry Desktop Redirector: On the Windows taskbar, click Start. Select Programs > BlackBerry >

BlackBerry Desktop Redirector. The BlackBerry Desktop Redirector must be running for email to be

forwarded to your handheld.

BLACKBERRY WEB CLIENT

1. Create a BlackBerry Web Client account

a) To create a BlackBerry Web Client account, contact your

service provider.

2. Install the BlackBerry Desktop Software (optional)

a) Insert the BlackBerry Desktop Software installation CD into

your CD-ROM drive.

b) Complete the on-screen instructions.

INSERT THE SIM CARD

Your SIM card might be inserted already.

Warning: Turn off your handheld before you insert or remove the SIM card. Do not scratch, bend, or expose the SIM

card to static electricity or wet conditions.

1. Press the battery cover release button.

2. Slide off the cover.

3. If the battery is inserted, remove it.

4. Slide the SIM card holder to the left.

5. Lift the SIM card holder.

6. Insert the SIM card into the holder so that the notches align.

7. Close the SIM card holder.

8. Slide the SIM card holder to the right to lock it.

Email program requirements

• Microsoft Outlook® (Workgroup

installation), with an email account on

a Microsoft® Exchange Server version

5.5 or later

• Lotus Notes® version 4.6 or later, with

an email account on a Lotus®

Domino™ Server version 4.6 or later

Browser requirements

• Netscape® Navigator version 4.08,

4.58, or later (not Netscape Navigator

5.0)

• Microsoft Internet Explorer version

5.01, 5.5, 6.0, or later