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3Com NBX Networked Telephony Systems, NBX R6.0.14 Release Notes
initiate an external conference or a transfer to an external number. At the prompt, you enter the
destination number and press the soft button to complete the operation. An error appears: "Make Call
First." The error message is soon replaced with a prompt asking you for an account code. If you enter
a valid account code, the operation continues. However, the screen does not prompt you to complete
the operation. (ID 24726)
When ALCD text is sent to a 3103 Manager's Telephone during a period when a "Transfer Timeout"
message is being displayed, the ALCD text does not appear on the telephone display panel and no
error message is returned to the NBXTSP. (ID 29938)
On a 3103 Manager's Telephone that is connected to an NBX system that is using the 3Com IP
Messaging Module, the count for a fax operation appears under the email heading on the telephone
display panel instead of being under FAX. (ID 31331)
On 3101SPB telephones (3C10401SPKRB), the Hold and Message buttons cannot be used to enter
hex digits E and F respectively when you are manually entering a MAC address using the Telephone
Local User Interface. (ID 32803)
When a 3108 Wireless Telephone is on a call that uses the G729 codec, there can be a slight delay of
up to a few seconds between the time when the user presses a button on the phone and the response
from the NBX system. (ID 33198)
A semi-attended call transfer fails on a 3108 Wireless Telephone. (ID 33359)
On a 3Com 3108 Wireless Telephone, if you hold the red button down too long when you hang up a
call, the phone powers off. (ID 33443)
EAP (802.1x authentication) packets do not pass through the 3103 Manager's Telephone or the 3101
Basic Telephone. If a user that has a PC attached to the switch port one of these telephone models,
that PC will not get authenticated. (ID 46106 and ID 46109)
Accessibility
The NBX Administrator's Guide does not include complete information on how to set up an NBX
system to support TTY callers. To support TTY callers, the NBX administrator must create a new auto
attendant (NBX Messaging > Auto Attendant > Add), and create and import a menu prompt in TTY
format for that new auto attendant. The menu tree for the TTY auto attendant must use the "Transfer
to TTY Voice Mail Option" to enable access to a voice mail menu prompt in TTY format. An updated
version of the NBX Administrator's Guide (admin_nbx60.pdf) is available at www.3Com.com.
(ID 46156)
ACD
The Extend Wrap Up Time feature does not work with the Desktop Call Assistant application when it
is controlling a 3103 Manager's Telephone. (ID 41477)
If an analog telephone extension is member of an ACD Group, and the Analog Terminal Card port or
the Analog Terminal Adapter of that extension is "unknown," then delayed announcements for that
ACD group will not work for any member of the ACD Group. If you remove the extension from the
ACD group, or if the port is online, then announcements work correctly. (ID 46147)
Auto Attendant
On an NBX system running in SIP mode, the Auto Attendant does not recognize digits pressed during
a conference or transfer. For example:
User A dials extension of User B.
User B answers the call and then presses the Conference button on the phone and enters the
number of an external line, which is connected to another NBX system.
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