Lenovo 63AA-UAR6-WW Manual del usuario - Página 30
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Appendix A. Service and Support
Registering your option
Online technical support
Telephone technical support
Worldwide telephone list
Argentina
Australia
Austria
Belgium
Bolivia
Brazil
Brunei Darussalam
Canada
Chile
China
China
(Hong Kong S.A.R.)
China
(Macau S.A.R.)
The following information describes the technical support that is available for your product, during
the warranty period or throughout the life of the product. Refer to your Lenovo Statement of
Limited Warranty for a fully explanation of Lenovo warranty terms.
Register to receive product service and support updates, as well as free and discounted computer
Accessories and content. Go to:
http://www.lenovo.com/support
Online technical support is available during the life of your product through the Lenovo Support
Web site at http://www.lenovo.com/ support
Product replacement assistance or exchange of defective components also is available during the
warranty period, assistance for replacement or exchange of defective components is available. In
addition, if your option is installed in a Lenovo computer, you might be entitled to service at your
location. Your technical support
representative can help you determine the best alternative.
Installation and configuration support through the Customer Support Center will be withdrawn or
made available for a fee, at Lenovo's discretion, 90 days after the option has been withdrawn from
marketing, Additional support offerings, including step-by-step installation assistance, are
available for a nominal fee.
To assist the technical support representative, have available as much of the following information
as possible:
Option name
Option number
Proof of purchase
Computer manufacturer, model, serial number, and manual
Exact wording of the error message (if any)
Description of the problem
Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to walk you
through the problem during the call.
Phone numbers are subject to change without notice. For the most current phone Numbers, go to
http://www.lenovo.com/support/phone
Country or Region
Telephone Number
0800-666-0011 (Spanish, English)
1-800-041-267 (English)
0810-100-654 (local phone) (German)
Warrant service and support: 02-339-36-11 (Dutch, French)
0800-10-0189 (Spanish)
Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
800-1111 (English)
1-800-565-3344 (English, French)
800-361-213(Spanish)
Technical Support Line: 400-100-6000 (Mandarin)
(852) 3516-8977
(Cantonese, English, Mandarin)
0800-807 / (852) 3071-3559
(Cantonese, English, Mandarin)
Appendix A Service and Support A-1