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ThinkSmart Hub Configuration Guide for Microsoft Teams Rooms (MTR)
Table of Contents
Introduction ................................................................................................................................................................................................ 4
What About Skype for Business (SfB)? .................................................................................................................................................. 4
Deployment Components ...................................................................................................................................................................... 4
Pre-Deployment Guidance ......................................................................................................................................................................... 6
ThinkSmart Hub Windows Accounts .......................................................................................................................................................... 6
"Teams" Account (Resource Account) ................................................................................................................................................... 6
"Administrator" Account ....................................................................................................................................................................... 6
O365 Licenses ............................................................................................................................................................................................. 7
Microsoft Teams Rooms (MTR) - Meeting Room SKU .......................................................................................................................... 7
Remote Configuration of Device Using ThinkSmart Manager .................................................................................................................... 7
Claiming During First Run ...................................................................................................................................................................... 7
Teams Room Configuration During First Run ...................................................................................................................................... 10
Local Configuration of Microsoft Teams Device ....................................................................................................................................... 10
Supported Meeting Mode ................................................................................................................................................................... 12
Frequently Used Features/Settings .......................................................................................................................................................... 14
External HDMI Display(s) Views ........................................................................................................................................................... 14
Changing credentials ........................................................................................................................................................................... 14
Restarting ThinkSmart Hub .................................................................................................................................................................. 16
Windows 10 IoT Administrator login ................................................................................................................................................... 17
Deleting Credentials ............................................................................................................................................................................ 18
Change Microsoft Teams Rooms Language ......................................................................................................................................... 19
Set a Custom Theme ............................................................................................................................................................................ 21
Power Management ............................................................................................................................................................................ 23
Content Sharing ................................................................................................................................................................................... 23
Power Off ............................................................................................................................................................................................. 24
Push Button Reset (PBR) - Factory Reset ............................................................................................................................................ 24
Troubleshooting ....................................................................................................................................................................................... 26
Issue: No display on the integrated touch screen ............................................................................................................................... 26
Issue: No display on the external (front of room) display ................................................................................................................... 26
Issue: Dialpad not visible ..................................................................................................................................................................... 27
Issue: No content shown on the second front of room display ........................................................................................................... 27
Issue: No audio from the internal speakers ......................................................................................................................................... 27
Issue: Internal microphone is not working .......................................................................................................................................... 28
Issue: Content not presenting automatically when connected via HDMI cable .................................................................................. 29
ThinkSmart Hub Management ................................................................................................................................................................. 30
Windows Remote Desktop Enable/Disable using ThinkSmart Manager ............................................................................................. 30
FAQ ........................................................................................................................................................................................................... 31
Useful links ............................................................................................................................................................................................... 34
Microsoft Support Site ............................................................................................................................................................................. 35
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