ClearView WiFi-2MP-BL100 Manual Faq - Página 10

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3 Other problems

3.1 I forgot the Device IP.

Solution 1: Find the device IP by quick configuration tool.

Solution 2: If you know the device MAC address, you can set device IP address by modifying

ARP/Ping command. Please refer to <WEB Operation Manual> for more details.

Solution 3: If you are Apple user, you can search the Bonjour server name of WIFI-2MP-BL100 and

3.2 I failed to log in WEB.

Possible reason: User name and password are not correct, network and power adapter problems.

Solution 1: Please enter correct user name and password.

Solution 2: Check if the network cable is normal and useable, and check if the network configuration is

correct or pull out the network cable plug in again.

Solution 3: Please connect default power adapter.

3.3 I failed to play the downloaded audio and video files.

Possible reason: Player problem.

Solution 1: Please download the company default player from the disc.

Solution 2: Install graphics acceleration software whose version is higher than DX8.1

Solution 3: Use MEDIA PLAYER to play the file which is converted to AVI format, install Div

X503Bundle.exe plug-in.

Solution 4: Winxp operating system needs to install plug-in DivX503Bundle.exe and ffdsho-2004

1012.exe.

3.4 Day/night config switch is invalid.

Possible reason: device system time is not corresponding to computer time.

Solution 1: Single click "Camera setting > Camera property > Configuration file management > Switch

according to time" in the WEB interface, set time period according to the computer time.

Solution 2: Synchronize the device time and current PC time.