Comcast TV DIGITAL SET-TOP BOX Manuel de l'utilisateur - Page 14
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Your Comcast Bill and Paperless Options with
Receiving Your Bill
Each month, you will receive a bill for your XFINITY service(s). All customers are billed for services received
and payments are due on the date indicated on your bill. You can also choose to go paperless with Comcast's
Ecobill
process by simply going to comcast.com/ecobill and signing up.
®
Understanding Your Bill
View the diagram below to view the key features of your Comcast bill.
Understanding Your Payment Options
• Go to comcast.com/ecobill to set up a recurring payment from your bank account. Or choose from other
one-time payment options, all without paper or stamps!
• Use your bank or credit union's website to pay your bill directly from your bank account. In many cases, you
can also view your Comcast bill summary from your bank's website.
• Mail your payment using the pre-addressed return envelope or bring your payment into our office.
Please remit your payments before the due date. Payments received after this date are subject to a late
payment fee. Visit comcast.com/welcome for 24/7 online support or call 1-800-XFINITY.
"One-Stop-Shop" Box
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Important information, such as your account number, amount
due and date due.
Contact Us
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Chat and email support are available 24/7.
Monthly Statement Summary
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Your payments and new charges.
New Charges Summary
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A breakdown of your new charges for the current billing period.
News From Comcast
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Important information about your account, products and
services.
Savings Information
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If you are taking advantage of our promotions and discounts,
we will show you how much you are saving.
Payment Coupon
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Simply tear it off and mail it in with your check or money order.
Or go to comcast.com and sign up for automatic payments.
Service Details
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Details of all new charges for the current billing period.
Partial Month Charges and Credits
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If you add, change or remove a service during your billing cycle,
any partial month charges or credits are here, along with a
brief description of what changed.
Actual bill may vary slightly.
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How to Read Your Bill
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