Comcast XFINITY Manuel de l'utilisateur - Page 7

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YOUR XFINITY BILL AND PAPERLESS OPTIONS WITH

Receiving Your Bill

Each month, you will receive a bill for your XFINITY service(s). All customers are billed for services received

and payments are due on the date indicated on your bill. You can also choose to go paperless with Comcast's

Ecobill

process by simply going to comcast.com/ecobill and signing up.

Understanding Your Bill

View the diagram below to view the key features of your XFINITY bill.

Understanding Your Payment Options

• Go to comcast.com/ecobill to set up a recurring payment from your bank account. Or choose from other one-

time payment options, all without paper or stamps!

• Use your bank or credit union's website to pay your bill directly from your bank account. In many cases, you

can also view your XFINITY bill summary from your bank's website.

• Mail your payment using the pre-addressed return envelope or bring your payment into our office.

Please remit your payments before the due date. Payments received after this date are subject to a late

payment fee. Visit xfinity.com/welcome for 24/7 online support or call 1-800-XFINITY.

One-Stop-Shop Box

Important information such as your account number, amount

due and date due.

Chat and email support are available 24/7.

Monthly Statement Summary

Your payments and new charges.

New Charges Summary

A breakdown of your new charges for the current billing period.

News From Comcast

Important information about your account, products and

services.

Savings Information

If you are taking advantage of our promotions and discounts,

we will show you how much you are saving.

Payment Coupon

Simply tear it off and mail it in with your check or money order.

Or go to comcast.com and sign up for automatic payments.

Service Details

Details of all new charges for the current billing period.

Partial Month Charges and Credits

If you add, change or remove a service during your billing cycle,

any partial month charges or credits are here, along with a

brief description of what changed.

Actual bill may vary slightly.

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How to Read Your Bill

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