AMQ KINEX Manuel de l'utilisateur - Page 3
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Most issues will resolve by re-setting the base
Reset the Base by holding the Up and Down arrows together for 5-10 seconds.
After the display stops flashing and you hear a beeping sound, the base is reset.
Note:
Please make sure there is nothing under the base before setting to its lowest level.
If the cable is obstructed it will not reset properly.
Please ensure that all connections are tight and in tact before further troubleshooting.
Issue
Base is not moving or operates irregularly.
Base stops and can only move downwards. 1.
Movement only in one leg.
If your issue persists, please contact AMQ Customer Care
at [email protected] or (877) 801-0370.
764 Walsh Avenue / Santa Clara, CA 95050 (877) 801-0370 amqsolutions.com
1.
Make sure that all connections are intact and that the outlet has power.
2.
Once connections are verified, reset the base.
3.
If the issue persists, please contact AMQ Customer Care.
Base might be overloaded.
2.
Remove some of the weight on the worksurface and try again.
3.
If the issue persists, please contact customer service
1.
Make sure that all connections are intact and that the outlet has power.
2.
Once connections are verified, reset the base.
3.
If the issue persists, contact AMQ Customer Care for a replacement leg.
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KINEX
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