Advanced Bionics Marvel CI Faq - Page 3

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Également pour Advanced Bionics Marvel CI : Manuel de démarrage rapide (2 pages), Manuel (16 pages), Manuel de référence rapide (2 pages)

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How does Own-Voice Pickup work?

Own-voice pickup uses the microphones within the processor to pick up the recipient's voice for transmission

via Bluetooth for phone calls. This allows the recipient to simply talk, without holding the phone up to their

mouth, when taking phone calls via Bluetooth using Marvel CI. Own-voice pickup only uses the processor

microphones; it will not use the M T-Mic or the Slim HP microphone.

Can I connect a Bluetooth computer to Marvel CI?

Yes, you can connect to any computer equipped with Bluetooth.

1. Go into the Bluetooth settings menu of the computer.

2. Connect the M Battery to Marvel CI to start the three-minute pairing window.

3. Find Marvel CI which has been set for the phone calls and pair it.

The pairing code is 0000.

Can I connect a tablet to Marvel CI?

Yes, you can connect to any tablet equipped with Bluetooth 2.1 or newer.

1. On the tablet, ensure that Bluetooth wireless technology is enabled and search for Bluetooth enabled

devices in the connectivity settings menu.

2. Connect the M Battery to Marvel CI to start the three-minute pairing window.

3. The tablet shows a list of found Bluetooth devices. Select Marvel CI from the list.

The recipient will hear a confirmation alert if they are wearing the processor.

Will Marvel CI pair to the Bluetooth in a car?

No. Most in-car Bluetooth systems pair with input devices, such as a phone. Marvel CI is an output device.

Will Marvel CI pair to a smartwatch?

Yes. As long as the smartwatch supports Bluetooth Classic profiles (A2DP and HFP). A2DP transmits

music and HFP provides the ability to make hands-free phone calls. Please be aware that not all

smartwatches support these profiles.

TROUBLESHOOTING BLUETOOTH WITH MARVEL CI

Bluetooth is disconnecting and reconnecting. Why is that?

If Marvel CI is powered off, it will automatically disconnect from a paired device, such as the mobile phone.

Additional troubleshooting steps if Marvel CI is disconnecting from the phone:

• Verify that Marvel CI did not run out of battery.

• Verify Bluetooth is enabled on the phone.

• Make sure the phone is within range. If Marvel CI was out of range (10 m / 30 ft) for a longer period

of time it may take up to two minutes for Marvel CI to connect again.

• Make sure there are no other Bluetooth devices connected to the phone (such as the car Bluetooth

system). This may cause Marvel CI to disconnect.

A recipient is reporting connection problems with Marvel CI in the car. How does the recipient

troubleshoot this connection?

If the car is equipped with a Bluetooth system which was previously paired to the mobile phone, it will try to

connect the phone every time the recipient enters the car. This may result in a connection loss to Marvel CI

as a phone can only support one headset connection at a time.

The exact behavior depends on the version and configuration of the car's Bluetooth system. To prevent

unwanted switching, you may recommend that the recipient removes the car's Bluetooth system from the

list of paired devices via the mobile phone configuration screen.

What do I do if Marvel CI is not connecting to the smartphone to use the AB Remote mobile

application?

Ensure that the phone Bluetooth is on and Marvel CI is on.

When you open the app, you will see status indicators for each device which will indicate if the

devices are currently connecting, connected, or the connection has failed.

If the app cannot connect, close the app completely, restart the smartphone, and restart the app.

If a restart of the app does not work, remove the app and reinstall it.

Marvel CI

Bluetooth Resource