Electrolux EW 806 F Manuel d'installation et d'instruction - Page 16

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SOMETHING NOT WORKING

Before contacting your nearest Electrolux Service

Centre, please make the following checks:

The machine does not start up

¥ The programme selector dial has not been pulled out

¥ The door is not closed properly

¥ No water is entering the machine (see: the machine does

not fill)

The machine does not fill

¥ The water taps are not turned on

¥ The water supply has been disconnected

¥ The inlet hoses are kinked

¥ The water pressure is too low

¥ The water inlet filters are clogged

The machine empties as it fills

¥ The end of the drain hose is too low

¥ The end of the drain hose is submerged in water

¥ Drain pipe has no vent hole

The machine does not drain or spin

¥ You have selected a gentle wash cycle

¥ The drain filter is clogged

¥ The drain hose is kinked

¥ The drainage system pipes are blocked

¥ The drain hose extension is incorrect

SERVICE AND SPARE PARTS

If you require an engineer or you wish to purchase spare parts contact your local Electrolux Service Force Centre by

telephoning:

Your call will be routed to the Service Centre covering your post code area.

When you contact the Service Centre you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of the fault

4. The model and serial number of the appliance (found on the rating plate)

5. The purchase date

CUSTOMER CARE

For general enquiries or for further information on Electrolux products, please contact our Customer Care Department:

0990 929929

Electrolux

Customer Care Department

PO Box 47

Newbury

Berkshire RG14 5XL

Tel: 01635 522799

The machine leaks or overflows

¥ Too much detergent

¥ Unsuitable detergent

¥ The inlet hose is loose

¥ The detergent dispenser drawer or recess is clogged

¥ The end of the drain hose is not securely positioned

The machine vibrates or is noisy

¥ The internal packing has not been removed

¥ The machine is not level

¥ The machine is in contact with the wall or furniture

¥ The washing load is badly distributed

¥ The machine is overloaded

The door does not open

¥ The safety device has locked it

If after the above checks there is still a fault contact

your local Electrolux Force Centre.

In-guarantee customer should ensure that the

above checks have been made as the engineer will

make a charge if the fault is not a mechanical or

electrical breakdown.

Please note that proof of purchase is required for

any-guarantee service calls.