2 Save Energy OWL Z-Smart Commencer avec - Page 13
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Warranty Information
2 Save Energy Limited guarantees that OWL Intuition products will work for a minimum
period of 24 months from date of purchase and that it will be free from defects in materi-
als, workmanship or design. If during this limited 2 year period of guarantee, from date of
purchase, you find that the equipment is not working properly, you may return it to us and
we will replace, or (at our discretion) repair it, free of charge.
2 Save Energy will not accept any liability for defects arising from fair wear and tear,
accidental or wilful damage, misuse or failure to follow product or safety instructions. If
you return any equipment as faulty, 2 Save Energy reserves the right to test the equipment
and if found to be in perfect working order, to return it to you. In this event, 2 Save Energy
Limited reserves the right to charge for any testing or postage costs incurred. This does
not affect your legal rights relating to equipment which if faulty. Warranty conditions only
apply where proof of purchase is provided.
To return your OWL Intuition product please submit a support ticket via our helpdesk at
https://theowl.zendesk.com to report the issue and your reason for wishing to return your
product. 2 Save Energy Limited will issue you an RMA number. You should ensure that the
returned product is clearly marked with the issued RMA number. Once we have received
the product and proof of purchase we will commence the returns process.
© 2 Save Energy Limited 2016
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