Bose 865983-0200 Manuel - Page 36

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SYMPTOM

Poor sound quality

Speaker does not charge

Microphone is not

picking up sound

Mobile device not

responding to button

presses

TR OUBL ES H O OTI N G

SOLUTION

Use a different music source.

Connect a different device.

Disconnect the second device.

Disable any audio enhancement features on the device or

music app.

If the speaker was exposed to water, dry it out and try again.

Make sure the connector on the cable is correctly aligned with the

connector on the speaker.

Try another charging source.

Secure both ends of the USB-C cable.

If your speaker has been exposed to high or low temperatures, let

it return to room temperature and then try charging again.

Reset your speaker (see page 37).

Try another phone call.

Try another compatible device.

If the speaker was exposed to water, dry it out and try again.

Try moving closer to the speaker while talking.

While on a call, make sure the speaker is selected as the audio

source in your active call window.

For multi-press functions using the Multi-function button V, vary

the speed of presses.

Full controls may not be available for some device models.

Try another compatible device.

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