Bose Earbuds 500 Manuel du propriétaire - Page 41

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PROBLEM

Poor sound quality

Earbuds don't charge

TR OUBL ES H O OTI N G

WHAT TO DO

Make sure that both eartips fit securely in your ear, and they

are not rotated too far back (see page 15).

Try a different audio track.

Play audio from a different application or music service.

Clear any debris or wax buildup from the eartips and

earbud nozzles.

Turn off any audio enhancement features on the device or

music app.

Make sure your earbuds are connected over the correct

Bluetooth profile: Stereo A2DP. Check your device's

Bluetooth/audio settings menu to make sure the correct

profile is selected.

On your device:

• Turn the Bluetooth feature off and then on.

• Delete the earbuds from the Bluetooth list on your device.

Connect again (see page 34).

Make sure the earbuds are properly placed in the charging

case (see page 29).

Make sure the charging case battery is not depleted

(see page 33).

Make sure there is no dirt or debris covering the charging

conductors within the case or on the earbuds.

Make sure the USB cable is correctly aligned with the port on

the charging case.

Secure both ends of the USB cable.

Try another USB cable.

Try another wall charger.

If your earbuds have been exposed to high or low

temperatures, let the earbuds return to room temperature.

Charge again (see page 29).

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